FAQs

We make an effort to process your order as quickly as possible. Please allow 3-5 business days (excluding weekends and holidays) for your order to be processed for shipping. If there is a delay, we will make every attempt we can to notify you. Though we aren’t always perfect, we try our best!

When your order has shipped, you will receive an email notification from us which will include a link with a tracking number you can use to check its status on the carrier's website. Please allow 48 hours for the tracking information to become available.

If your order is damaged please take a photo and contact us at info@trailblazergoods.com. If your order is missing, use the tracking information we sent you. If you cannot find a package that has been confirmed as delivered then please contact your local USPS or UPS office.

We want the return process to be stress-free, so have a 365 day window to submit a return request. To start your return can contact us at info@traiblazergoods.com or read our return policy in greater detail here: https://trailblazergoods.com/policies/refund-policy

We are sincerely sorry if something has gone wrong with your order! Please do not hesitate to reach out to us at info@trailblazergoods.com and we will do everything we can to make your experience as a customer better.